Vitally
by Vitally💬 Customer SupportModern CS platform — AI copilot, customizable Hubs, fastest setup in category (2-3 weeks)
AI copilot, Hubs, automated Plays, health scoring, 70+ integrations
Last updated: March 20, 2026 · Pricing verified from official sources. Prices are subject to change by the provider.
Pricing
Free TierNo
Entry Plan~$499/mo starting
Team Plan—
EnterpriseCustom pricing
API PricingREST API
Prices exclude applicable taxes (VAT/GST/sales tax varies by region).
Specifications
Context / Input—
Max OutputCS dashboards, AI insights
ModalitiesText
Agent / AgenticNo
SecuritySOC 2
Self-hostedNo
Best For
Fast-setup CS platform, mid-market SaaS
Recommended roles:other
Alternatives to Vitally
Zendesk AI
Zendesk
Enterprise helpdesk that handles tickets across email, chat, phone, and social with AI routing
$19/mo
Intercom
Intercom
Customer messaging with Fin, an AI bot that resolves issues before they reach your team
$29/mo
Freshdesk
Freshworks
Solid helpdesk at a fraction of Zendesk's price — free for up to 10 agents, AI ticket automation included
Free$15/mo
Tidio
Tidio
Simple AI chatbot for your website — answers customer questions 24/7, installs in minutes
Free$29/mo
Frequently Asked Questions
How much does Vitally cost?
Vitally starts at $499/month. Enterprise pricing is available on request.
Is Vitally free?
No, Vitally does not offer a free tier. The entry price is $499/month.
What is Vitally best for?
Vitally is best for Fast-setup CS platform, mid-market SaaS. Key features include: AI copilot, Hubs, automated Plays, health scoring, 70+ integrations.
Is Vitally right for you?
Get a personalised AI Fit Score based on your role, budget, team size, and priorities.
Start the recommendation wizardStart wizard aitoolsmentor.com · Pricing verified March 20, 2026 · AI Tools Mentor Fit Score